FAQ Category: Community Development

  • I’m unable to apply for an instant residential energy permit using Symbium. How do I find out why?

    We’re sorry you’re encountering this issue! You may be unable to apply for an instant solar permit using Symbium for two reasons. First, Symbium may have detected that your project scope is not fully code compliant. If this is the case, you will see at the top of your screen in the Enter Project Scope…

  • What are the resale requirements for properties in pinole?

    If you plan to sell or remodel your home, you may be affected by recent real estate law changes, which require a disclosure statement for property remodeling and additions where permits have not been obtained.  Additionally, homes being sold must comply with the City of Pinole Sewer Lateral Ordinance and obtain a video inspection of the sewer lateral…

  • What other agency review is required during (or prior to) a Building Permit Review?

    The Divisions, Departments and Agencies listed below have permitting requirements that you should be aware of prior to submitting an application for a Building Permit. City of Pinole Departments and Divisions EXTERNAL AGENCIES

  • Where can I find more information about obtaining a business license for rental properties?

    You can view Business License Information on the City of Pinole’s website.

  • How can I apply for an exemption from the program?

    All rental properties, regardless of exemption status, must enroll in the online platform. If a unit is exempt, the owner may apply for an exemption. Affordable housing operators seeking a partial inspection exemption must submit documentation demonstrating that the property is regulated by another government agency. Required documentation may include: Exemption requests are reviewed by…

  • Are there any exemptions from the Residential Health and Safety Rental Inspection Program?

    Yes, the following units are exempt: Some deed‑restricted affordable housing properties may qualify for a partial inspection exemption if they are already regulated by a state or federal agency that conducts habitability inspections or imposes comparable health and safety standards. Depending on the type of oversight, the City may inspect: No property is fully exempt…

  • How often are rental properties inspected?

    All rental units in Pinole are inspected once every three years. Inspections verify compliance with applicable City ordinances, the Housing Code, and state health and safety requirements. Units with deficiencies must correct them within the required timeframe and obtain any necessary building permits. Learn about Building Permits and view the Rental Inspection Checklist for information on what to…

  • What is the rental program inspection cancellation policy?

    Inspection cancellations for Rental Units must be made at least 48 hours in advance. Cancellations made with less than 48 hours’ notice will incur a cancellation fee of one hundred and two dollars and twenty-five cents ($102.25) per inspection per cancelled unit. The fee is set by Pinole Municipal Code Section 8.30.115.

  • What are the requirements for rental property owners?

    Every rental property owner must: Beginning in 2026, no business license will be issued for calendar year 2027 unless enrollment is completed by December 31, 2026.

  • What is the Rental Inspection Ordinance?

    The Rental Inspection Ordinance, adopted in 2006 and incorporated into Chapter 8.30 of Pinole Municipal Code Title 8, establishes minimum health and safety standards for rental housing and requires periodic inspections of all rental units. The Ordinance was updated in 2026 to modernize enrollment, improve transparency, update fees, and transition to an online inspection and…