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California

Service Divisions

Police Department Divisions

Operations Bureau

The Operations Bureau is the most visible branch of the Police Department. This division manages public service including uniformed peace officers, criminal investigation division, and special operations division. Our goal is to respond to the community’s needs in a professional and empathetic manner.

Support Services Bureau

The Support Services Division- Consists of sworn and professional staff whose purpose is to provide internal and external support to the organization and, more importantly, community members. The Support Services Bureau consists of the following:

  • Administrative Services Division: This division consist of the Records Unit, Property and Evidence, Field Training Unit and all equipment.
  • Community Outreach Unit: This unit is responsible for Social Media Outreach, Crime Prevention through Environmental Design (CPTED), Homeless Outreach, Explorer Post #2704, and many other community functions.
  • West Bay Communications Center –  The communications division operates 24 hours a day. These men and women have the responsibility of answering 9-1-1 calls as the public safety answering point (PSAP) for the cities of Pinole, Hercules, and San Pablo. The communication center has direct communication with the police officers in the field through the use of the radio system and the in-car computer system called the Mobile Data System (MDS).