FAQ Category: Pinole Perks Community Gift Card Program

There are no plastic cards available. The card is available electronically or if you choose you can print it on a piece of paper.

At this time, for security and currency issues, Community Cards are only sold from within the US using a credit/debit card from a US financial institution. You may contact the program Organizer for possible assistance.

Check your gift balance here: Check Balance.

If your card is declined, it could be because:

In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately with the card balance being paid first and then using a separate payment method.

The card is keyed in manually into a business’ POS or terminal systems as a credit card. It cannot be swiped.

Sometimes we need time to ensure an order is correct and in some cases our system may also request a phone number from you. We generally process orders right away but a delay of an hour or more can happen. If your order hasn’t been processed, please check your email inbox as well as your…

Unfortunately, we can only accept orders placed from within the United States and purchased with a credit card issued by a US bank to a US address.

The card can be used at any location that has signed up for the program. Additional businesses are being added every day! If you are a business, scroll down to join or get more info.

Yes — just as refunds would be applied to your credit card, they can also be applied to your gift card.