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Are physical cards an option?
There are no plastic cards available. The card is available electronically or if you choose you can print it on […]
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Is it possible to purchase Community Cards from outside the US?
At this time, for security and currency issues, Community Cards are only sold from within the US using a credit/debit […]
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Where can I check my gift balance?
Check your gift balance here: Check Balance.
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What do I do if my gift card is declined?
If your card is declined, it could be because:
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Will my payment automatically deduct from the card if I don’t have enough to cover my entire balance?
In the event that your purchase exceeds the amount in your balance, purchases will need to be split up separately […]
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How is the digital gift card redeemed?
The card is keyed in manually into a business’ POS or terminal systems as a credit card. It cannot be […]
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Why isn’t my gift order processed immediately?
Sometimes we need time to ensure an order is correct and in some cases our system may also request a […]
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Can you accept international orders?
Unfortunately, we can only accept orders placed from within the United States and purchased with a credit card issued by […]
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Will my gift card work anywhere?
The card can be used at any location that has signed up for the program. Additional businesses are being added […]
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Can refunds be provided to my gift card?
Yes — just as refunds would be applied to your credit card, they can also be applied to your gift […]