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Concierge Questionnaire
Concierge Questionnaire
All-Electric Virtual Concierge Contractor Directory Questionnaire
Background
The City of Pinole is helping residential and commercial property owners simplify the switch to clean energy measures such heat pump water heaters, heat pump HVACs, electrical panel upgrades, induction stovetops, and more through our All-Electric Concierge service. We are building a directory of trusted local contractors who offer electrification services to Pinole residents and businesses. The concierge is being built in partnership with QuitCarbon, which offers expert electrification guidance for homeowners. QuitCarbon will be launching a tailored page for the City of Pinole through this partnership. Complete this form to feature your company on the City’s landing page for the concierge which will also lead to the QuitCarbon page for Pinole. Additionally, your business may be featured on the QuitCarbon partnering contractor if there is capacity and after meeting with QuitCarbon. Note: this questionnaire will remain open so contractors can submit any time to join the director. If you have questions or would like to update your information, please contact Kapil Amin, Sustainability Project Manager at kamin@pinole.gov.
Contact Information (will not be publicly listed)
Name
Email Address
Phone Number
Company Information (publicly listed)
Company Name
Company Email Address
Company Phone Number
Company Website
Licensing and Credentials
Contractor License Number
License Type(s) & Classification(s) (e.g. C-10 Electrical, C-20 HVAC)
List any rebate programs your business is a participating contractor with? (e.g. TECH, BayREN, MCE, etc.)
Which residential electrification projects do you directly offer (not subcontracted)? [Check all that apply]
Heat Pump Water Heater
Heat Pump HVAC
Electrical Panel Upgrades
Solar/Battery Installation
Other
N/A
If other, please list additional residential services
Which commercial electrification projects do you directly offer (not subcontracted)? [Check all that apply]
Heat Pump Water Heater
Heat Pump HVAC
Electrical Panel Upgrades
Solar/Battery Installation
Other
N/A
If other, please list additional commercial services
Customer Support
Do you offer low-interest financing options and/or payment plans?
Yes
No
If yes, please describe
Do you assist customers with receiving rebates and incentives for completed measures by your company?
Yes
No
If yes, please describe
Additional Information
If any, list any other languages your company offers to non-English speaking customers?
Would you like to be additionally listed on the QuitCarbon contractor directory? A QuitCarbon representative will reach out if "yes" is selected
Yes
No
If there any additional information you would like to share with us about your company (e.g. additional notes, special services, etc.)
Consent
(Required)
I agree to have my company listed on the City of Pinole all-electric concierge contractor directory
Questionnaire: Upcoming Launch of the Pinole Water Heater Loaner Program
The City of Pinole is currently developing a water heater loaner program to support our climate action goals. The idea is to connect gas water heater owners with contractors to temporarily install a loaner water heater while upgrades are made to install a heat pump water heater. The City currently offers a $3,000 rebate on heat pump water heaters as well as a $1,000 rebate on panel upgrades. For a limited time, no-cost permits will be offered for heat pump water heaters. Additionally, the City has launched same day permits for heat pump water heaters. For fairness, the City will be the conduit to dispatch contractors to program participants in an equitable rotation. Program details are still under development such as the loaner period and other details. The City may be interested in exploring fixed pricing. Program participants will also be connected with free technical assistance to ensure the contractor’s scope and bid is fair.
Is your company interested in participating in the Pinole Water Heater Loaner Program?
Yes
No
If yes, does your company have a spare gas water heater which can be installed and loaned for a temporary period?
Yes
No
The City's rebate program issues rebates to TECH-certified heat pump water heater installations. Are you TECH-certified?
Yes
No
If no, would you be interested in becoming TECH-certified to participate in the program?
Yes
No
Would increased visibility for your business through the program be sufficient compensation to install the loaner unit at no cost?
Yes
No
If no, what is a reasonable cost for your company to install the loaner unit?
Is your company interested in having a conversation about fixed pricing for heat pump water heater installations?
Yes
No
What are any questions, comments, concerns, reservations, feedback etc. about the developing program?